Applied Dreams Workshop 1: 'Visions of Video Communications'

Sponsored by Telecom Italia, Research Lab, Turin
3-21 November 2003

Video communication can be a potent form of telecommunication, adding to the experiences and information people share with each other. But we've seen many situations where video communication has not taken hold, despite futuristic views of it in movies like 2001 (or even the Jetsons). In this workshop with Telecom Italia Research Lab, we explored contexts for video communication and video communication services and how they can enhance people's interactions with each other.

How can video enhance telecommunication services? What possibilities are there for new concepts on different platforms for video communication (e.g., set-top box, mobile phone, PC)?
How can we gain context around users and customers as an input for our design concepts?
How is video communication best used in different contexts? How can we provide meaningful value propositions for end customers?

In this workshop, we first explored specific audiences and did guerilla context observation, using video and photo brainstorming. We conceptualized and visualized user interaction within these contexts, and then designed and prototyped video scenarios of selected concepts.

 
Participants

Interaction-Ivrea:

• Molly Steenson, Associate Professor
• Eric Rodenbeck and Mike Migursky, Stamen Design
• Second-year students: Davide Agnelli, Hernando Barragán, Søren Pors, Tarun Jung Rawat, Michal Rinott, Luther Thie, Peggy Thoeny, Helma Töpper

Telecom Italia, Research Lab, Turin:

• Giorgio Castelli, Dr. Ing., project responsible
• Pier Giorgio Bosco
• Carlo Alberto Licciardi
• Aldo Reolon, Dr. Ing., manager Service lab
• Antonella Roella, psychologist, Service lab